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+12%
847
Total in Queue
-3%
$2.4M
Overdue Amount
+8%
156
Contacted Today
+15%
$485K
Recovered This Month
Active filters: 30+ Days Overdue Amount > $1,000 Risk: High
Borrower Loan Details Overdue Amount Days Overdue Risk Score Stage Last Contact Assigned To Actions
Rajesh Kumar
Rajesh Kumar
+91 98765 43210
LN-2024-78456
Personal Loan • $15,000
$4,850
3 EMIs pending
92 Days
Critical 89/100
Legal Notice
Nov 22, 2024
No Answer
Sarah A.
Maria Petrova
Maria Petrova
+1 555-0134
BNPL-2024-34521
BNPL • $8,500
$6,200
4 installments
87 Days
Critical 85/100
Legal Notice
Nov 24, 2024
Voicemail
John D.
Ahmed Jabbar
Ahmed Jabbar
+971 50 123 4567
LN-2024-65432
Business Loan • $25,000
$3,200
2 EMIs pending
58 Days
High 72/100
Collection Call
Nov 25, 2024
Connected
Lisa P.
Susan Williams
Susan Williams
+1 555-0198
BNPL-2024-89012
BNPL • $3,200
$1,800
2 installments
45 Days
High 68/100
Collection Call
Nov 23, 2024
Busy
Mike K.
Takeshi Nakamura
Takeshi Nakamura
+81 90 1234 5678
LN-2024-45678
Personal Loan • $12,000
$2,100
1 EMI pending
32 Days
Medium 52/100
Reminder Sent
Nov 24, 2024
PTP Set
Anna M.
Takeshi Nakamura
Elena Costa
+55 11 9876 5432
BNPL-2024-56789
BNPL • $4,500
$1,500
1 installment
28 Days
Medium 48/100
Reminder Sent
Nov 26, 2024
Connected
Ryan C.
Takeshi Nakamura
Priya Sharma
+91 87654 32109
LN-2024-23456
Education Loan • $20,000
$890
1 EMI pending
12 Days
Low 25/100
Soft Reminder
Nov 26, 2024
Email Sent
David K.
Showing 1-7 of 847 cases
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Collection Case Details

LN-2024-78456

...

Rajesh Kumar

Critical Risk
+91 98765 43210
rajesh.k@email.com
Mumbai, India
Self-Employed

Loan Summary

Loan Amount
$15,000
Outstanding
$4,850
EMI Amount
$1,617
Days Overdue
92 Days
Interest Rate
14.5%
Late Fees
$245

AI Risk Assessment

Risk Score 89/100 - Critical
High Default Probability

AI predicts 78% chance of default based on payment history, income patterns, and market conditions.

AI Recommendation

Consider offering a restructured payment plan with extended tenure. Best contact time: 6-8 PM IST.

Collection Timeline

Legal Notice Sent
Nov 20, 2024 • 2:30 PM

Final legal notice dispatched via registered post

Call Attempted - No Answer
Nov 22, 2024 • 11:15 AM

Agent: Sarah A. • Duration: 0:45

SMS Reminder Sent
Nov 15, 2024 • 9:00 AM

Automated payment reminder with due amount

Email Notice Sent
Nov 10, 2024 • 10:00 AM

Second reminder with payment link

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