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Search our knowledge base, explore guides, or watch tutorials to get the most out of LoanProX.

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Getting Started

New to LoanProX? Learn the basics and set up your account.

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Integration guides, API reference, and SDK documentation.

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Manage users, roles, billing, and company settings.

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How to process a new loan application

Learn the step-by-step process of creating and approving a new loan application, including document verification.

5 min read Loan Management

Setting up Two-Factor Authentication

Secure your account by enabling 2FA. We support SMS, Email, and Authenticator Apps.

3 min read Security

Configuring Payment Gateways

Connect Stripe, PayPal, or Razorpay to start collecting repayments automatically.

8 min read Payments

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Frequently Asked Questions

How do I create my first loan application?

To create a new loan application, navigate to the "Loan Applications" section in the sidebar and click on "New Application". Fill in the borrower's details, loan amount, and tenure. Our AI will automatically assess the credit risk.

What payment gateways are supported?

LoanProX currently supports Stripe, Razorpay, PayPal, and Square. You can configure these in the Settings > Integrations menu.

How is the AI Credit Score calculated?

Our AI analyzes over 50 data points including credit history, income stability, spending patterns, and social behavior to generate a comprehensive risk score between 300 and 850.
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AI Powered

AI Credit Scoring Deep Dive

Understand how our AI models evaluate creditworthiness.

1.8K views 3 days ago
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Integration

Payment Gateway Setup

Connect Stripe, Razorpay, and other payment providers.

1.5K views 5 days ago
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Features

Managing BNPL Plans

Create and customize Buy Now Pay Later options.

942 views 1 week ago

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Send us a detailed message. We typically respond within 24 hours.

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Article
Loan Management

How to Process a New Loan Application

5 min read Nov 20, 2025 1.2K views

Overview

Processing loan applications efficiently is crucial for maintaining good customer experience and operational efficiency. This guide walks you through the complete loan application workflow in LoanProX.

Pro Tip

Use keyboard shortcut Ctrl + N to quickly open the new application form.

Step 1: Enter Borrower Details

Fill in the borrower's personal information, including:

  • Full name and contact details
  • Date of birth and identification documents

Important

Applications with a credit score below 500 require manual review before approval.

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